If you are experiencing a situation of violence, whatever it may be, know that help exists and that you have a right to support. The purpose of this page is to clearly and directly present the professional and confidential resources that are here to listen and support you.
In case of immediate danger, never hesitate to call 911.
Sexual violence and assault
The immediate medical procedure
After a sexual assault, going to the emergency room allows you to access crucial care. The medical team can offer you, in complete confidentiality:
- Treatment to prevent HIV, known as PEP (post-exposure prophylaxis).
- Emergency contraception to prevent a pregnancy.
- Screening and preventive treatment for other STIs.
- The option of a medico-legal kit (rape kit). This is your choice, and it does not obligate you to file a complaint in any way.
Psychosocial, financial, and legal support
- Info-aide violence sexuelle: The provincial helpline, available 24/7 for immediate and confidential support. (1-888-933-9007 | Website)
- CALACS: The network of regional sexual assault centres in Quebec. (Find the CALACS in your region here.) (FR only)
- IVAC (Indemnisation des victimes d'actes criminels): A government program offering financial support and access to services for victims of crime. (Visit the IVAC website.) (FR only)
- Legal Aid: Services to inform you about your rights. (Find your local Legal Aid office.) (FR only)
Intimate partner or family violence
Leaving a cycle of violence is a complex process. Specialized resources are there to offer you a safe refuge and a security plan.
- SOS violence conjugale: The provincial reference hotline, available 24/7. They can help you find a safe place in a shelter. (1-800-363-9010 | Website)
- Fédération des maisons d'hébergement pour femmes: The federation of women's shelters in Quebec. (Find a resource near you.) (FR only)
The role of Quebec pharmacies
Pharmacies in Quebec are trusted places and accessible front-line service points everywhere. Pharmacists can, in complete confidentiality:
- Prescribe and dispense emergency contraception.
- Initiate PEP treatment after an assessment.
- Quickly guide you to the right medical or community resources in your neighborhood.
