When and how should I renew my PrEP prescription?

For continuous protection, plan your renewals and screenings every 3 to 4 months.

Don't wait until you run out of medication. Here's how to ensure a simple, uninterrupted renewal process.

How to renew your PrEP

1. Place your renewal order.
Whether your prescription is still valid or has expired, the first step is the same: order your medication using the method of your choice on our Order page.

2. Complete the follow-up questionnaire.
If your prescription has expired, you will need to fill out a short, secure online questionnaire. This allows us to check if everything is going well with your treatment. A pharmacist will call you if a follow-up is necessary.

3. Get your screening tests done.
To renew your PrEP, a screening (for HIV, STIs, and kidney function) is required every 3 to 4 months for your safety. We monitor your results and will send you the lab requisition if needed. You can get your samples collected wherever you prefer, including at our pharmacy.

The key message

By planning a "check-up" (placing your order and getting screened) every 3 months, you ensure you never run out of PrEP and can continue your prevention safely. If you have any doubts, contact us without delay.