How do I renew an expired PrEP prescription?

Don't worry, we can help you renew your PrEP quickly.

Every situation is different, but our goal is to ensure you have simple, safe access to PrEP, without unnecessary delays or judgment.

If your previous prescription was from our pharmacy:

Contact us directly through our contact page or our secure messaging app, AIRIX. We will assess your situation to ensure a fast and safe renewal of your treatment.

Depending on how much time has passed, new screening tests (for HIV, STIs, and kidney function) are required before continuing. We will guide you to the simplest and most accessible testing options for you.

If your prescription was from another pharmacy:

Contact us anyway. We have several solutions for you. We can handle the transfer of your file or schedule a consultation with our clinical team for a new prescription.