Are remote services for PrEP equivalent to in-person services?

Both approaches are effective and recognized; the best choice depends on your needs.

The important thing is that you receive quality support with which you are comfortable. Both remote consultations and in-person meetings have their advantages.

Why is a remote consultation an essential option?

Recommended by studies and organizations like the World Health Organization (WHO), telehealth is a crucial tool for improving access to HIV prevention. It offers:

Discretion and comfort: Many people find it easier to discuss sexuality or identity without the stress of a face-to-face meeting.
Accessibility: It is a vital solution for people in remote regions or in environments where stigma is a barrier to care.
Time savings: It eliminates the travel and waiting room time often associated with traditional appointments.

The importance of trust and expertise

Whether remote or in-person, the bond of trust with your healthcare professional is paramount. Optimal PrEP follow-up requires more than just a prescription; it demands sharp expertise.

While the law allows all pharmacists in Quebec to prescribe PrEP, safe and adapted support requires specific sensitivity and knowledge (of LGBTQ+ issues, transcultural realities, etc.). Our team is dedicated to sexual health and undergoes continuous training to guarantee this level of expertise.

What if I prefer an in-person meeting?

That is absolutely possible, and we will welcome you warmly. Direct human contact is valuable, and we offer confidential consultations at our pharmacy for those who prefer it. You can also choose a local pharmacist with whom you already have a relationship of trust.

The limits of remote services to be aware of

Transparency is essential. Telehealth has its limits:

Certain urgent situations, like PEP (post-exposure prophylaxis), or the need for a physical exam (blood pressure check, etc.) are not suitable for this format.
Technology carries inherent risks to confidentiality, even with secure platforms.

In any case, an in-person follow-up can be arranged if needed.